FAQ

Yes, we are a factory established in 2017 and located in Tongling City, Anhui Province. We have complete production equipment and a strict quality management system to ensure stable quality and reliable supply.

The warranty period for our products varies depending on the product type. Please refer to the product description or contact our customer support team for warranty details. To claim a warranty, please provide your order details and a description of the issue to our customer support team.

Yes, samples are available. Some products may require a sample fee or shipping cost depending on the specification.

We keep regular models in stock for fast delivery. For customized specifications, production will be arranged according to your order, and we will inform you of the lead time promptly.

Yes, we have a minimum order quantity (MOQ) requirement for certain products. The MOQ varies depending on the product. Please check the product page or contact our sales team for specific MOQ information.

Yes, we offer customization services for certain products. Please reach out to our sales team to discuss your specific customization requirements.

Yes, you can place a bulk order with us. We offer discounts for bulk purchases. Please contact our sales team for more information on bulk pricing and discounts.

The processing time usually takes 1-2 business days. Delivery time varies depending on the destination.

Yes, we offer international shipping. Shipping costs are calculated based on the weight and dimensions of the package, as well as the destination country.